Infinium Assessment, Foundation, Managed, Architected Services

Infinium IT Services are the core of our business. Infinium provides expert product implementation and enablement of new technology within your IT environment. We use proven project delivery methodology and quality measurements to provide services that meet or exceed our Customers expectations. Prior to delivery of any IT Service a Pre-engagement Systems Assurance takes place to review and refine project delivery expectations, roles and responsibilities. Each delivery of our Services has a clear Project Scope, Project Approach, Project Timeline, and defined Project Deliverables.

The benefits provided by our Services are:

• Services will be delivered by experienced engineers who are specialists in their area of expertise.
• No surprises during the delivery, the project methodology requires accurate and timely project status updates.
• Increased ROI with faster implementation provides a shorter time to value for your investment.
• All project activities are documented and include the appropriate knowledge transfer to ensure ongoing support of new technology. Where requirements exist for continued support, the IT Advisor Service provides continued access to expert resources after project completion.

Rapidly and efficiently implement IBM Power Systems family of servers and associated software while minimizing potential disruptions and risks to ongoing operations.

Highlights

• Provides access to highly skilled services professionals to supplement in-house skills
• Speeds implementation of new technologies while increasing return on investment
• Creates an optimized, security-rich, highly available and flexible server environment

What We Offer

• PowerVM Implementation
• Bladecenter Implementation
• PowerHA/XD for AIX
• IBM Systems Director
• Migration Services for Power Systems
• Staff Augmentation

Infinium offers implementation services for disk systems, tape systems, storage software and network attached storage. Our storage and data product professionals use proven methodologies and tools-and they collaborate with IBM hardware and software experts to help you quickly and effectively adopt the latest technologies.

Highlights

• Reduce risk and improve quality when adding, upgrading or changing your storage infrastructure
• Leverage your investments in IBM storage solution
• Keep applications and data available for business users during data migration activitie
• Reduce the need for internal resources who are skilled in storage implementation, increasing your ability to focus on core business IT activities

What We Offer

• Implementation Services for IBM disk systems (XIV, DS8000, DS5000, NSeries)
• Implementation Services for IBM Storwize V7000
• Implementation Services for Tape systems
• Implementation Services for TPC

Our professional Virtualization consultation services help businesses freeing their IT resources from their physical environment and constraints. Our fully qualified VMware consultants have the experience and expertise required to implement virtualisation practice within the workplace that will save your business time, money and get your IT resources running at maximum efficiency.

We are experienced in every aspect of VMware technologies, from the integration of VMware within your existing infrastructure to in-house training for your staff. Whatever your requirements, our solutions can help improve your existing infrastructure by integrating our virtualisation methodologies.

By implementing a virtual infrastructure, you get higher availability of resources, better desktop management, increased security and a better disaster recovery processes. You can also expect lower energy costs as well as reduced capital costs.

What We Offer

• Server Virtualization Services
• Desktop Virtualization Services
• Storage Virtualization Services

Increase the flexibility of your server infrastructure while saving time and reducing costs as you transition to the latest version of Windows Server and Active Directory

What We Offer

• Implementation Services for Microsoft technologies
• Migration Services for Microsoft Windows
• Implementation Services for Exchange
• Server Consolidation for Microsoft environments

Infinium, implements, upgrades, supports and manages Citrix infrastructures to industry best practice. We employ experienced Citrix accredited consultants who have carried out many such projects.

Infinium offers a range of flexible service options for Citrix support. You may need to complement in-house Citrix skills to provide cover for sickness or holiday, or you may wish to outsource the complete management of your Citrix infrastructure. You may have a person with Citrix skills and need to provide extended hours of cover or require access to Citrix experts when unusual problems arise or strategic advice is required.

Highlights

• Access to a team of Citrix accredited consultants that can integrate into your existing IT team to manage your Citrix Infrastructure
• Cost effective monitoring on a 24x7 basis
• Proactive Citrix management, reducing time and effort spent on internal 'fire fighting'
• An escalation point and access to Citrix consultants with extensive experience of supporting a broad range of environments
• Reduced personnel based risks such as holiday, sickness and staff turnover
• Allows internal staff to focus on core skills and projects

What We Offer

• Citrix Implementation Projects

Infinium offers a range of flexible service options for the IBM iSeries or System i. You may need to complement existing in-house AS400 staff to provide cover for sickness or holiday, or you may wish to outsource the complete management of this platform. Some of our clients rely on us to provide extended hours of cover regularly or occasionally, or need access to our AS400 and OS400 experts when unusual problems arise or strategic advice is required.

Highlights

• Provides access to highly skilled services professionals to supplement in-house skills
• Speeds implementation of new technologies while increasing return on investment
• Creates an optimized, security-rich, highly available and flexible server environment

What We Offer

• High Availability Services for AS/400
• Migration Services for System i and LPAR
• Implementation Services for System i and LPAR

Infinium, an IBM advanced Partner, offer a range of flexible service options for DB2 Database support. You may need to complement in-house DB2 DBAs to provide cover for sickness or holiday, or you may wish to outsource the complete management of this technology. You may have a DB2 DBA and need to provide extended hours of cover or require access to DB2 experts when unusual problems arise or strategic advice is required.

Highlights

• Access to a team of IBM accredited DBAs that can integrate into your existing IT team to manage your DB2 infrastructure
• Cost effective Database (and Operating System) monitoring on a 24x7 basis
• Provides proactive database management, reducing time and effort spent on internal 'fire fighting'
• Offers an escalation point and access to DBAs with extensive experience of supporting a broad range of environments
• Reduces personnel based risks such as holiday, sickness and staff turnover and allows internal staff to focus on core skills and projects.

What We Offer

• DB2 installation, upgrades and migrations
• Solution architecture, database design and capacity planning
• DB2 Health Checks and Managed Services for a continuous healthy system
• Performance and Tuning
• Implementation of High availability solutions including:
  1. DB2 HADR - High Availability and Disaster Recovery
  2. Log Shipping
  3. Table Replication

Infinium, offers Network Support services through implementing, upgrading, supporting and managing Local Area Networks (LAN) and Wide Area Networks (WAN) to industry best practice. We employ experienced Cisco accredited consultants who have carried out many networking projects for clients.

What We Offer

• Network support
• LAN support
• WAN support

Have you invested in IBM Tivoli Storage Manager software products but need help with your implementation to quickly realize the benefits from your investment?

Infinium clients vary in size and requirements with some wishing to out-task the complete management of their IBM Tivoli Storage Manager infrastructure and others who just look to Infinium to remove some of the daily checks and maintenance tasks.

Highlights

• Access to a team of senior certified TSM consultants that can integrate into your existing IT team to manage your TSM infrastructure
• Provides proactive TSM management, reducing time and effort spent on internal 'fire fighting'
• Offers an escalation point and access to a team of TSM consultants with extensive experience of supporting a broad range of environments
• Reduces personnel based risks such as holiday, sickness and staff turnover and allows internal staff to focus on core skills and projects
• Regular strategic review meetings and account management

What We Offer

• Implementation Services for Tivoli Storage Manager
• Customization and Implementation of added features, including IBM Tivoli Disaster Recovery Manager
• Implementation Services for Tivoli Storage Manager FastBack

Infinium offers a comprehensive array of services to help organizations deploy, integrate, and operate highly effective NetBackup environments. Our services are designed to help organizations get the most from their NetBackup investment by increasing backup success rates, minimizing recovery time, and optimizing storage utilization.

Highlights

• Increase backup and recovery success rates
• Leverage new technology: disk, virtualization and deduplication
• Improve data protection service delivery

What We Offer

• Implementation Services for Netbackup
• Netbackup Upgrades. (Server and Clients)